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Rated 1 out of
5
by
etcha from
Do not buy!
Our has died within 3-4 uses 3 times now. Only received the unit Feb 2021 due to Covid and has blown 3 times. Either error code F 47 or the whole unit completely dies. Had 2 electricians verify install. We have scheduled 4 service appointments already and the last one no one showed up at all and no phone call. Just a terrible product. Spend the extra money and get a Bosch. We went all Whirlpool and our Fridge is also having issues. We are going to hope for a refund but if not we will cut our loses and never buy whirlpool again. Very disappointed. Wish we saw the reviews sooner.
Date published: 2021-05-17
Rated 1 out of
5
by
Alex from
Stopped working
Horrible customer service. We purchased a new home. Within 2 months the induction cooktop stopped working. We contacted Whirlpool who suggested that is might be under warranty. They sent out a technician and it was determined that the part wasn’t under warranty and would cost $650 to repair! We opted to buy a brand new unit from another brand for $900. 4 months later we received a bill for $157.49 for the ‘warranty service call’. It is awful that we were not advised of the cost of the service call prior and that no work was done. Will not use Whirlpool again.
Date published: 2021-02-09
Rated 1 out of
5
by
Anonymous from
A piece of Junk, regretted the day I purchased it
I purchased the 30-inch electric cooktop from IKEA in April 2018, and had it repaired in August 2018, January 2019, March 2019 and again in October 2020. One technician even replaced the entire inside of the unit and still the same issue occurred a few months later. We have been using the unit on settings less than 7 to avoid what we have come to expect as "puff, smoke and burn smell" from the unit. This is a good looking cooktop on the outside, but it is a total disappointment functionally.
Date published: 2020-10-23
Rated 5 out of
5
by
Jonniecat from
Clean Pots & Pans!
Induction makes keeping the "burner side" of our All-Clad pans so much easier; no more burnt on food residue from drips and spills; cook top is super easy to keep clean
Date published: 2020-01-20
Rated 1 out of
5
by
Brad06 from
Do not buy!
4 times in the last year and a half, Loud pop and its dead. Company paid for both part and service call at first but now only part since it never gets past its warranty. Save your money and sanity, get something else.
Date published: 2019-12-20
Rated 4 out of
5
by
Carol8899 from
induction Easy
Have only had use of this for a few days but have found it easy to use. Burnt the first thing cooked so have to learn to take things a little slower. Bit of a learning curve but is fun. Would have preferred one of the bigger burners to be at the front as it seems am always reaching over to the back to stir or add things. Makes it a little awkward. This review would be better after a month or two of use.
Date published: 2019-11-28
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