Smart 1.9 cu. ft. Over the Range Microwave with Multi-step cooking
Model: YWMHA9019HZ
Colour: Fingerprint Resistant Stainless Steel
Smart 1.9 cu. ft. Over the Range Microwave with Multi-step cooking
Model: YWMHA9019HZ
Product Overview
Smart 1.9 cu. ft. Over the Range Microwave with Multi-step cooking
Make multi-step meals more simple by using your smartphone or tablet to send multiple cooking instructions to the oven all at once. Your smart microwave remembers family favorites when you use the touchscreen, and bakes food right in the microwave with our convection microwave's True convection cooking setting. Plus, this over therange microwave is fingerprint-resistant so smudges don't happen.
Features
Smart Appliance
Care for your family from your smartphone or tablet.1
Sensor Cooking
Automatically tracks the cooking progress of your food and adjusts the cook time as needed.
Turntable On/Off Option
Choose whether the turntable rotates or not to accommodate a wide range of dish sizes.
Additional Features
Customer Reviews
Rated 1 out of
5
by
HappyAvnx from
Don't waste your time and money!
Buying this microwave was a huge mistake. We ordered it in September 2018 and the shipping kept getting delayed and I should have cancelled it. Install wasn't hard, that's the only plus side. The controls are very lagging and keep freezing up. When the unit stops responding we have to unplug it to reset it. The convection oven does not cook evenly. I talked to the Lowes customer service dept at the store and because we had it longer than 30 days they said we could not return or exchange it and we would need to file a warranty claim through whirlpool. We should have gone with my gut instinct and bought the Samsung.
Date published: 2019-02-18
Rated 3 out of
5
by
Piano gal from
Mixed review
Pros: large display +progress bar; quiet; cheery tune instead of beep; large usable space
Cons: quality control [we are on our second unit in 2 months, the first installed with faulty hinge on the door]; instruction manual [difficult to find instructions to disable demo mode that 1st unit came with when plugged in]; lack of dedicated buttons for frequently used tools like timer, turntable on/off, fan; uneven heat if microwave is used with turntable off to accommodate large, rectangular dish
Lately, we had an issue where, even though the clock was bright, none of the other buttons responded. Finally, after opening and shutting the door 3 times, the unit worked as normal. This creates concern for the future of this model.
Date published: 2019-01-22
Rated 5 out of
5
by
RickV from
Amazing Oven
Purchased about 6 weeks ago and honestly was a bit worried that I had paid more than I needed to for a "microwave". We are a family of 7 and after weeks of use the microwave has performed as expected. The feature that has completely surprised us is the built-in oven. Truly amazing! We use it for everything from cookies to 9x13 casseroles with outstanding resulting AND without heating up the entire kitchen. We are very pleased with our purchase!
Date published: 2018-07-09
Rated 2 out of
5
by
John2843 from
Defective Touchscreen
I purchased this from Home Depot in November 2018. I really wanted to like it, but unfortunately I think I got a lemon. The touchscreen occasionally goes dark leaving the microwave inoperable. I've been able to fix it when this happens by unplugging and plugging back in, but for a high-end microwave less than 3 months old, this is simply unacceptable. I will be contacting Whirlpool about a repair/replacement.
Date published: 2019-01-26
Rated 5 out of
5
by
AuntKathi from
Quick & Quiet Cooking!
Not quite two weeks old, but already a member of the family! Learning all the assisted-cooking features and plan to "test" its WiFi capability this week. Looks and works beautifully...love the Sunset Bronze!
Date published: 2018-08-27
Rated 1 out of
5
by
JamieAP from
The honeymoon's over
We installed this microwave a few months ago and it was all wonderful at the beginning. You put the food in cold, and a couple of minutes later it came out hot. Great!! It wasn’t until one day last week during my usual “in cold, out hot” routine when the screen went blank, and then an hour glass came up and just stayed there. I figured it was doing a software update which shouldn’t take too long because it’s a microwave, but I was wrong. The next day I came down to find the hour glass is still on the microwave screen. We called in for Whirlpool support and was told to unplug and plug it back in which didn’t work. We were then told that it might be stuck in an update and to give it a few hours. We gave it until the next day which is a Friday. Called back in on and was told a ticket was created and someone would call us back shortly. No callback. Called in on Saturday morning but they were closed for the weekend. Nice!!! Called in on Monday morning and spoke to someone who said it’s been too long of a wait and they’ll dispatch a tech out for Wednesday. The tech gave us a call with an ETA and came bright and early during the time window. We thought all of our issues would be resolved today but that wasn’t the case. According to the tech the microwave is in a frozen state and won’t allow him to wirelessly connect his laptop to it. I asked if there isn’t some sort of hard or soft reset or a service dongle you attach to an access port and was told no and he will have to replace the door to unfreeze the screen. The only issue is that they don’t have this door in stock and will have to order it which might take 3-6 weeks, so we're looking at some time during the new year. That’s a pretty long wait to have this issue resolved and I’m worried that the door might not be the resolution. We’ve been reheating our food and milk for our 1 yr old via the stove which is very inconvenient. I’m hoping this issue could somehow gets expedited or escalated.
Date published: 2018-12-12
Rated 2 out of
5
by
Chuck7 from
Design ok
Did not even run for month, control display and control problems, still waiting for service to complete job **had to order new door
Date published: 2019-02-04
Rated 5 out of
5
by
Grammy109 from
Amazing features
I bought this a month ago and love the features. Its sleek design is a great addition to my kitchen.
Date published: 2018-09-02
Rated 5 out of
5
by
MarkJ from
Best Microwave I have Owned
I have had this microwave for three months. Upon receipt it was missing the cooking rack and mounting kit. I called customer support and with ZERO pain, they sent me out the replacement parts. Now, let's talk about the oven itself. My entire house is automated and I am very difficult to make happy with it comes to technology. If I designed this oven myself, I could not have done better when it comes to ease of use and features. Whatever teams are responsible for its design, my hats off to you. Since I have only been using it for three months, I cannot speak to its reliability. But if this is an example of the hardware Whirlpool produces, I am going to recommend them to my friends and also seriously look at them closely for all my other future appliances.
Date published: 2019-09-08
Rated 5 out of
5
by
StarP from
Fantastic Microwave - Best I've owned!
I brought this Microwave to replace one that stopped working. It is the best Microwave I have owned. Here is why. It does both Microwave and convection, and does both well. This is my first smart appliance, and I am loving it. I will be using it a lot more in comparison to the previous Microwaves that I have owned.
Date published: 2019-03-17
1 WiFi & App required. Features subject to change. For details and privacy statement, visit whirlpool.com/connect.
2 Performance varies based on installation. Resources available at hvi.org.