Reasons Why Your Food Freezes in the Refrigerator

How Do I Keep Food From Freezing in My Refrigerator?

Foods in your fridge may sometimes be frozen. While this is not common, it still occurs. It can lead to food that needs to be thawed. We have created this guide to help you prevent it.

While a refrigerator is designed to keep foods cool for safe storage, it should not freeze food. If this occurs, the issue may be due to the following causes:

Leaky Door Seals

The seals around your refrigerator and freezer doors help to maintain temperature. If either of these seals is leaking, your device may have to work harder in order to maintain temperature. This could result in your appliance being too cold – and thus, causing food to become frozen.

Temperature Not Set Correctly

It is best to store fresh food in temperatures between 3-4.5 degree Celsius. If you are finding that your food is freezing, then it is possible that your fridge's temperature setting was accidentally lowered.

Food Not Stored Properly

Refrigerators use air vents to bring cold air to the storage area and maintain a consistent temperature.Your refrigerator is likely to freeze food that is blocking air vents because more cold air may reach it. You may also try putting more food in the fridge; a fully stocked refrigerator does a better job at absorbing cold air.

How to keep your refrigerator from freezing food

When food freezes in your refrigerator, there are things you can do to solve the problem.

Reset your refrigerator’s temperature

The temperature gauge in your refrigerator should be able to tell you what temperature to set it at. Not sure which temperature is correct? Consult the owner’s manual or the instruction manual for your refrigerator.

Whirlpool refrigerator temperature settings

Is the ice maker turned on?

  • Make sure that the ice maker is powered on. If the water supply is not connected to the water supply line, then turn the ice maker off. If the ice maker remains powered on and not connected to water supply, it might continue to attempt to make ice. This can lead to the following:
  • The refrigerator section to may be too cold
  • Freezer section may be too cold
  • The food in the crisper drawers may freeze
  • See your use and care guide to determine how to turn your ice maker on
Whirlpool refrigerator ice maker

Rearrange your food

If you suspect that any of your foods are touching air vents in your refrigerator, then you may need to distribute it more evenly or add more food to the refrigerator.

Whirlpool refrigerator arrangement

Check your refrigerator’s door seals

Take time to clean and inspect the door seals of your refrigerator if you suspect they may be leaking. If they look torn, warped, or worn, it is important to replace them immediately. You’ll not only keep your refrigerator from freezing food, you’ll save energy too.

Whirlpool refrigerator door seals

My fridge is still freezing. What should I do?

If you haven’t had success using the steps above, it may be time to speak with our customer service centre or schedule service.

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